# Traditional SaaS pricing versus outcome-based pricing aligned with value per resolution.

**Practitioner:** Eoghan McCabe
**Source:** Lenny's Podcast — Eoghan McCabe episode
**Timestamp:** 24:49
**Move:** 5 of 8

## The tension

Traditional SaaS pricing versus outcome-based pricing aligned with value per resolution.

## Where they landed

Extreme outcome-aligned — 99 cents per resolution.

## What they accepted to lose

Gave away ~$50M of existing ARR in the pricing reset. Initially lost money per transaction.

## Verbatim

> if someone is not prepared to pay 99 cent for us to rapidly and elegantly perfectly and excellently solve their customer's problem, we need to wrap this up.

— Eoghan McCabe, Lenny's Podcast, 24:49

## Load-bearing phrase

*pricing should come from value and not from costs*

## What it pushes back against

The SaaS-pricing default of seats, tiers, and complex multi-metric structures.

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**Source attribution:** This call is drawn from Lenny Rachitsky's public podcast archive at [LennysData.com](https://lennysdata.com), released April 2026 with an explicit invitation to builders.

**Verify on votu.app:** [https://votu.app/move/mccabe-5](https://votu.app/move/mccabe-5)

**License:** Verbatim quotes are © the original speaker; attribution and timestamp guaranteed accurate to the source transcript.